Today there is an ever dizzying array of audio and video equipment choices. Manufacturers race to take the latest technologies and build them into products that are competitive, perform well and provide the features and flexibility that consumers demand. Acronyms flow freely from industry. DVD, DSP, DiLA, LCD, DLP, AC3, DTS, PIP, DNR, DCD, VCR, PVR, and on and on. How does one keep up with these technologies, let alone what they actually mean. The answer is you spend hours upon hours of time reading trade magazines, working with manufacturers, attending industry trade shows and working with manufacturer representatives. Not an easy task by any stretch, as a consumer, some of the information is not available easily into after the products reach the store shelves. When this finally occurs, you may only see a small percentage of the products available because most retailers and dealers only carry a few brands that they are able to profitably market. This is what sets GOTHIFI.COM apart from the other guys. We represent some of the top products from industry leading manufacturers. All the products we carry have been personally used and tried by us and found to be some of the best. We can do this because we are a custom retailer at heart. We design entire systems, multiple rooms that fit the budget, lifestyle and demands of our clients. We take this knowledge and expertise and give it away FREE to our customers. This ensures that your purchase, whether in our showroom or over the Internet will be an educated, informed and competitive one. We strive to have total customer satisfaction, before, during and after the sale. We price our products within manufacturers’ guidelines. Chances are, if you find a product for less money, they dealer is not an authorized dealer and you run the risk of having a B, C, or gray market product. What is a B or C stock item? These are products that have blemishes, damage or problems and may have been repaired and are being resold. While sometimes this is not an issue, you need to be aware that often the warranty is reduced or there is no warranty on these products from the MANUFACTURER. This means that should you have a problem with your product, it may not be repaired or may be repaired by unauthorized people using unknown parts. A gray market product is one that is generally sold overseas and may have different specifications and components than U.S. models. They will not carry a U.S. warranty and any repairs may be the same as with B and C stock products. We never sell gray market products. We only sell B or C stock products that have warrantees from the manufacturer. Please feel free to contact us with any questions you may have and know that we are here to make your experience the best it can be, because after all, we love HI FI and are consumers too. THE HIFI GUY